Computer Technician

3

Summary

Maintain computer systems, troubleshoot hardware and software, make fixes/repairs, and provide technical support. Support both in office and plant floor PCs and networks. Support phone system.

 

Responsibilities

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Desired Qualifications

  • CompTIA A+, Network+ and Security+ certification or equivalents
  • Experience in computer support and repair or CCNA preferred

Essential Job Functions

  • Able to consistently live the LINDAR core values of integrity, teamwork, relationships, and initiative.
  • Work closely with the production leadership team and maintenance to keep production equipment running.
  • Work closely with the administrative team to keep ERP system and office support systems running.
  • Keep computer network stable and secure.
  • Set up and repair computer hardware and other associated devices like printers.
  • Set up and maintain user accounts on the network and ERP system.
  • Troubleshooting network problems and individual user hardware or software problems
  • Maintain and support ERP system and develop/modify custom reports.
  • Software support including Active Directory, Exchange, MS Office, Crystal Reports, and other commercial and custom programs.
  • Monitor and maintain network and ERP backups.
  • Maintain phone system and users on the phone system.
  • Other responsibilities as the business demands

Competencies

  • Troubleshooting – Listen to user’s description of issue and ask questions to identify the problem and how to solve it. Troubleshoot network problems and individual user hardware or software problems.
  • Training – Teach users how to use computer equipment and software.
  • Problem-solving – This role frequently requires problem-solving skills to find and correct problems.
  • Ability to multi-task – This role will have interruptions and requires the ability to prioritize and change gears quickly
  • Excellent communication skills – this role works with manufacturing teams as well as administrative personnel and managers and needs strong written and verbal communication skills
  • Process improvement experience – we constantly seek to improve manufacturing, all processes and enhance efficiency, so experience in process improvement is helpful

Benefits

The successful candidate will receive a competitive salary and will be eligible to participate in a comprehensive benefits package.

  • 401 (k) with company match
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Referral program
  • Retirement plan
  • Vision insurance

Job Type

Hourly

Location

Baxter, MN

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